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What does ThreeZee do ?

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ThreeZee is undoubtedly the simplest, most cost effective way to build an ecommerce store for the South African market. We offer pre-designed, fully responsive themes that you can customise to suit your needs and aesthetic. We host your store on our servers and our support team provide real, custom-tailored support. Three Zee gives you the tools to take your unique business and concept to an easy to use online platform.

How do I sign up for a ThreeZee store?

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Click “GET STARTED” in the top menu bar which will direct your through the signup process.

What do I need for my store setup?

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Good content is crucial to rocking an incredible ecommerce store! The getting started section of our Source page has a wealth of knowledge to help make your site setup simple and easy.

How will I get paid?

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Most ThreeZee store owners accept credit card payments but you can offer more options like EFT, Instant EFT or Cash on Delivery, or any other method of payment that works for you. ThreeZee Integrates with  Payfast , a payment processing service, please refer to the ThreeZee & Payfast article for more information.

What is a Payment Gateway?

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A Payment Gateway is an ecommerce plugin that enables easy, secure and instant transfer of money between online buyers and sellers.

How much does it cost to have an online store with ThreeZee?

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Get set up in minutes with our free trial. Thereafter ThreeZee pricing is dependent on the amount of products on your site. Currently we are offering Three Zee Simple which is R250.00 per month, limited to 100 products. Please see our pricing page for full details – reduced payment packages are also available.

What do I need in order to start selling?

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Your ThreeZee store, something to sell and the passion to drive your sales. Please see our Getting Started resource for more information.

Can I use my own domain name with ThreeZee?

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Yes! Sign up for your ThreeZee store first and then we will help you purchase/setup your unique domain name.

I already have a domain?

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ThreeZee integrates seamlessly with an existing web site or a domain name registered with another provider. For more information contact us.

Do I need to be a designer/developer to change my shop design?

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There is no need for coding, with ThreeZee’s pre-designed themes and easy-to-use system, ecommerce has never been simpler.

What do I do when I get an order?

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After you get a new order notification by email, you would log into your account and check out the details screen for that order. If you need to get more information from your customer, you can send them an email right from within. Then package up the order, send it to the shipping address provided, then mark the order to keep track of things. If your payment processor is set up to separately authorize and then capture funds, you have control over how much money is transferred after the order is placed and you can follow best online business practices by only completing the transaction when you ship the order.

Why does my order show as pending?

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We manually do a fraud review on every incoming order, your service will be activated on payment however we require our team to manually check each order. We do this for your protection. Please contact if you have any concerns.

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