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What does ThreeZee do ?

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ThreeZee enables you to sell online. We give you the tools, personalised support, one-on-one training and world class hosting to take your unique business and concept to an easy to use online platform.

 

How do I sign up for a ThreeZee store?

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Click “GET STARTED” in the top menu bar which will direct your through the signup process.

What do I need for my store setup?

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Good content is crucial to rocking an incredible ecommerce store! The Content & Planning section of The Source has a wealth of knowledge to help make your site setup simple and easy.

How will I get paid?

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ThreeZee integrates with Payfast and Zapper, we also offer standard EFT and Cash on delivery options. Payfast allows your customers to pay via credit card or instant EFT. Zapper is a mobile app that allows your customers to pay by scanning your unique QR code.

What is a Payment Gateway?

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A Payment Gateway is an ecommerce plugin that enables easy, secure and instant transfer of money between online buyers and sellers. Zapper and Payfast are our integrated payment gateways.

How much does it cost to have an online store with ThreeZee?

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Get set up in minutes with our 30 day free trial. Thereafter ThreeZee pricing is dependent on the amount of products on your site. Please see our pricing page for full details.

What do I need in order to start selling?

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Your ThreeZee store, something to sell and the passion to drive your sales.The Content & Planning section of The Source has a wealth of knowledge to help make your site setup simple and easy.

Can I use my own domain name with ThreeZee?

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Yes! Sign up for your ThreeZee store first and then we will help you purchase/setup your unique domain name.

I already have a domain?

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ThreeZee integrates seamlessly with an existing website or a domain name registered with another provider. For more information contact us.

Do I need to be a designer/developer to change my shop design?

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There is no need for coding, with ThreeZee’s pre-designed themes and easy-to-use system, ecommerce has never been simpler. If you ever get stuck, our support team is available for live chat during office hours and 24/7 on email.

What do I do when I get an order?

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After you get a new order notification by email, you would log into your account and check the details screen for that order. If you need to get more information from your customer, you can send them an email right from within. Next, package up the order, send it to the shipping address provided, and make sure to mark the order to keep track of things.

If your payment processor is set up to separately authorize and then capture funds, you have control over how much money is transferred after the order is placed and you can follow best online business practices by only completing the transaction when you ship the order.

Why does my order show as pending?

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We manually do a fraud review on every incoming order, your service will be activated on payment however we require our team to manually check each order. We do this for your protection. Please contact if you have any concerns.

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